Aleem Lakhani

Executive Vice President, Specialty Risk Solutions Division
AMT Warranty Corporation and AmTrust North America

Aleem Lakhani is Executive Vice President of AMT Warranty Corporation and AmTrust North America, Specialty Risk Solutions Division. He joined AmTrust Group in 2003 and established the administrative practice for Extended Warranty in consumer goods, including contact solutions, information technology, operations, account management and sales support. Pursuant to the acquisition of Warrantech, Aleem served as the Chief Operating Office and then Chief Innovation Officer. The latter role included identifying programs and practices to help clients improve program and revenue performance. Today, Aleem is the global account executive for Microsoft responsible for underwriting and compliance management of Microsoft’s extended warranty program in more than 60 countries. In addition to developing skills pertaining to global insurance, compliance and operations. Prior to joining AmTrust Group, Aleem held executive management positions with other warranty companies specializing in system engineering, business process engineering and advanced business analytics. Today, Aleem is heavily focused on disruptive technology impact to insurers of products, including consumer electronics and automotive. Aleem Lakhani holds several advanced degrees and qualifications specializing in empirical methods and supply chain management from institutions such as McGill University, University of Michigan and MIT.

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Consumer Returns Interactive Workgroup Day

Sunday, May 10th, 2015

08:55 PANEL: What Will The Internet Of Things Mean For Returns? The Dangers Of An Environment With No Agreed Upon Standard

The “Internet of Things” was first coined by British visionary Kevin Ashton, describing how internet connected devices would change our lives. Today households have brands like Nest and Hive connecting their heating systems to the internet and there is no doubt that ore and more connected technology will be coming to your home in the near future. But there is an elephant in the room and that is a lack of industry standards. How will all of these devices talk to one another? Many critics point out that the benefits of a smart home are outweighed by the inconvenience of having to open separate apps for every major device. Many players in the industry have built and protected their own ecosystem rather than signing up for industry-wide standards that would benefit consumers. Many are predicting a repeat of VHS vs. Betamax and HD-DVD vs Blu-ray. Join us for a captivating discussion around the Internet of Things and the lack of standardization, including the implications for your returns business.