Consumer Returns Management 2015 (past event)
October 05 - 07, 2015
Contact Us: 1.888.482.6012
Roy Garcia
Associate Director Reverse Logistics
Verizon Wireless
Secondary Markets And Logistics Optimization Retention
Friday, July 10th, 2015
09:40 Best Practices Around 3PL Management
How can you establish a long lasting, mutually beneficial partnership with a 3PL? What must be communicated at the outset and how are both parties held accountable? This panel will address:
- Establishing operational procedures upfront
- Key factors in deciding which 3PL to partner with: Culture fit, solutions, metrics
- Establishing top-down support: Ensuring goals and expectations are communicated down to the operational and facility level
- Creating a true partnership that strives for continuous improvement
14:30 PANEL: Aligning Forward & Reverse Logistics
Is there enough communication between your forward and reverse supply chain teams? Many organizations see a gap that must be filled. How do we align forward and reverse strategy?
- Ensuring reverse logistics has an equal voice in negotiations on the front end and that you’re thinking through the full product lifecycle
- How are retailers and logistics providers working together to achieve a high level of consolidation and optimization of both directions of product flow?
- Communicating the need for product classification (product that needs rework before hitting a distribution center, excess and obsolete inventory that is being removed from shelves entirely, etc.) throughout the network