Roy Garcia, Associate Director Reverse Logistics at Verizon Wireless

Roy Garcia


Associate Director Reverse Logistics
Verizon Wireless

Check out the incredible speaker line-up to see who will be joining Roy.

Download The Latest Agenda

Secondary Markets And Logistics Optimization Retention

Friday, July 10th, 2015


09:40 Best Practices Around 3PL Management

How can you establish a long lasting, mutually beneficial partnership with a 3PL? What must be communicated at the outset and how are both parties held accountable? This panel will address:
  • Establishing operational procedures upfront
  • Key factors in deciding which 3PL to partner with: Culture fit, solutions, metrics
  • Establishing top-down support: Ensuring goals and expectations are communicated down to the operational and facility level
  • Creating a true partnership that strives for continuous improvement

14:30 PANEL: Aligning Forward & Reverse Logistics

Is there enough communication between your forward and reverse supply chain teams? Many organizations see a gap that must be filled. How do we align forward and reverse strategy?
  • Ensuring reverse logistics has an equal voice in negotiations on the front end and that you’re thinking through the full product lifecycle
  • How are retailers and logistics providers working together to achieve a high level of consolidation and optimization of both directions of product flow?
  • Communicating the need for product classification (product that needs rework before hitting a distribution center, excess and obsolete inventory that is being removed from shelves entirely, etc.) throughout the network